Training teams to use AI at work has given me a front-row seat to a new kind of professional divide.
Some people hand everything over to the machine and stop thinking. Others won’t touch it at all.
But there’s a third group. They learn to work with AI critically, treat it like a bright, enthusiastic intern that needs to be managed and supported to do their best work.
The difference? It’s rarely technical ability. It’s curiosity. A willingness to experiment, get things wrong, and figure out what AI is actually good at.
Here’s what I’ve learned so far.
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